Privacy Policy

BULA

BULA Fragrances – Privacy Policy

Effective Date: 01/08/2025

BULA Fragrances is committed to protecting your privacy and ensuring that your personal information is handled in a secure and responsible manner. This Privacy Policy outlines how we collect, use, store, and disclose your information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect the following personal information:

Full Name
Email Address
Phone Number
Delivery Address
Payment details (via secure third-party processors such as Stripe)
Purchase history
Browsing activity and website analytics via tools like Google Analytics and Wix tracking

2. How We Collect Information

We collect personal information through:

Website forms (e.g., checkout, newsletter sign-up, contact forms)
Cookies and similar tracking technologies
Secure third-party platforms, including Stripe (payment processing) and Wix (our website provider)

By using our website, placing an order, or subscribing to updates, you agree to the collection of this information under our Terms & Conditions and this Privacy Policy.

3. Why We Collect Your Information

We collect and use your information to:

Process and deliver your orders
Communicate with you about your purchases
Send updates, promotions, or marketing emails (with your consent)
Improve our website, products, and customer service
Ensure secure and smooth transactions

4. Third-Party Services

We may share your data with trusted third-party services for the purposes listed above. These include:

Wix – Website hosting and analytics
Stripe – Secure payment processing
Google Analytics – Website traffic monitoring and behaviour tracking

We pay for advanced security features with both Wix and Stripe to ensure your information is safeguarded.

We do not sell, rent, or share your personal data with any unauthorised third parties.

5. Marketing Communications

If you have opted in to receive marketing emails or subscribed to our updates, we may occasionally contact you with promotions, product updates, or news. You may opt-out or unsubscribe from these communications at any time by using the unsubscribe link in the email or contacting us directly.

6. Data Storage & Protection

Your data is securely stored via the Wix platform. We take reasonable steps to protect your personal information, including encrypted checkout, limited access, and secured storage. We invest in enhanced security measures provided by our service providers to ensure your data is handled with care.

7. Access, Correction & Deletion

You may request to access, correct, or delete your personal information at any time. Please contact us at bulafragrances@gmail.com and we will respond within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page, and continued use of our services implies acceptance of any revisions.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at bulafragrances@gmail.com.

Thank you for trusting BULA Fragrances.